Warranty And Returns

Warranty and Return Policy for Outdoor Furniture

Bao Nhu is committed to providing high-quality outdoor furniture products and ensuring customer satisfaction. The warranty and return policy outlined below applies to all of our outdoor furniture products.

Warranty Period

Bao Nhu's outdoor furniture products are warranted for a period of 24 months from the date of manufacture. The warranty policy covers manufacturing defects and mechanical issues that may arise during normal use.

Warranty and Return Conditions

1. Products must be stored and used correctly, following the usage and maintenance instructions provided by Bao Nhu.
2. Customers must provide the original purchase invoice or receipt to request warranty or returns.
3. Any defects or warranty claims must be reported to us within 30 days of discovery.
4. Products must be returned in their original condition, without any damage or signs of misuse.

Warranty Benefits

In the event of a manufacturing defect or mechanical issue with Bao Nhu's outdoor furniture products during the warranty period, we commit to one of the following options:

1. Free repair of the product or replacement of faulty components.
2. Replacement of the product with a new one or a similar item if the original product cannot be repaired.
3. We will provide a 100% refund or send a replacement product, and we will cover all associated fees.

Customer Responsibilities

Customers must adhere to the terms and conditions of our warranty and return policy. If you have any questions or require warranty or return assistance, please contact us using the following information:

BAO NHU PRODUCTION TRADING CO.,LTD
Address: Phuoc My, Quy Nhon City, Binh Dinh Province, Vietnam
Website: www.bncorp.vn
Email: baonhu.binhdinh@gmail.com
Facebook : www.fb.com/bncorp.vn
Youtube : www.youtube.com/@baonhucorp
Contact Us: Mr. Dieu Nguyen (Director): +84 936 979 594                   
                      Mr. Santoh Nguyen (Sales Director): +84 398 108 768 (Phone, Whatsapp)

We will make every effort to address your concerns promptly and effectively.

Thank you for choosing Bao Nhu's outdoor furniture products. We hope you have an enjoyable and satisfying experience with our products.